I build the high-performing teams and operating systems that drive measurable business outcomes -specialising at the intersection of product, technology, and operations
For growth-stage tech companies where execution is the bottleneck. I bridge the gap between technical complexity and commercial discipline to drive revenue, efficiency, and scale.
Strategy-to-Execution | Cross-Functional Alignment | Commercial Results
Fractional COO/CPO
I step in to build the operating models, systems, and teams that turn technology strategy into measurable outcomes - without the overhead of a C-suite hire.
Ops Scaling & Execution
I provide intensive leadership through growth transitions, professionalize operations for scale-ups, or unblock broken cross-functional delivery.
Strategic & AI Advisory
I provide guidance on AI/data strategy, cutting through the hype to drive confident, commercially-grounded investment decisions
Work
BT Group - Led the digital transformation of BT’s brand, unifying web, app, and social experiences to launch a customer-centric identity for 30 million users.
Guild - CEO of Guild, a community and networking app for professionals, from founder-led start-up to scalable, AI-enabled SaaS business, driving 264% revenue growth and preparing for successful exit.
Financial Times - Led the FT’s shift to data-driven, automated marketing by personalising communications for over 1 million subscribers and delivering measurable commercial impact.
ICO - Advised the UK regulator on AI and product strategy, digital transformation and operational excellence through bespoke consulting.
Channel 4 - Developed and delivered the real-time, data-driven marketing strategy to drive growth and engagement across Channel 4’s digital platforms.
Joint Logic - Advised AI-led healthcare start-up on product, technology strategy and operational scale through bespoke consulting and fractional leadership.
Brands I've worked with







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